Terms and Conditions of Sale

Time Machine Watch Winder

These Terms and Conditions of Sale ("T&C of Sale") are provided by Twenty Five Seven, prodaja in storitve, d.o.o., Vilharjeva cesta 44, 1000 Ljubljana ("Twenty Five Seven", "we", "us" or "our") and shall apply to any online sales of any products offered for sale on the timemachinewinders.com website and in the Time Machine Watch Winders application ("Service") to final customers. 

We advise that you carefully read these terms before submitting the order. To place an order in the online store, you must be at least 18 years old.

1. Product Information

We strive to keep the information on the products, especially their prices and availability, up-to-date and correct in the online store, but do not guarantee nor are we responsible for the accuracy of the information or the availability of the products.

If it turns out that the product ordered by you is not in stock despite contrary information on the product availability, we will notify you by using the contact information which you provided to us.

In case of complete or partial cancellation of the order due to unavailability, the amounts corresponding to the unavailable products will not be debited from your account, or will be returned to your account within five business days.

The images of the products on the Services are for illustrative purposes only. We have made every effort to display the colours and features of products accurately, however we do not guarantee that there are no deviations. The product which you receive may vary slightly from those images. The packaging of the product may vary from that shown in images on the website.

The products offered are compliant with the legislation in force and the regulations applicable in. We do not guarantee conformity of the products outside these territories.

When placing your order, you must take care to ensure that the selected product(s) are compatible for the intended use, by reviewing the product description.

2. Placing an order

The presentations of our products on the Services do not constitute binding offers by us to enter into a sales contract, but merely an invitation to your to make a binding offer for purchase of the products.

After having selected the product(s), you are required to enter the information that is necessary for the correct delivery of the order. Prior to placing an order, you are able to review the order and correct eventual errors and are invited to read and accept these T&C of Sale as well as review the privacy policy. Acceptance of the T&C of Sale is a condition for placing of an order.

By clicking on "Place order and Pay" (or similar), you place a binding order for the selected items in the shopping cart, and undertake the obligation to perform the payment of the purchase price. Once the order is submitted, we will send you a confirmation of order via email. This confirms that we have received the order, but is not an acceptance of the offer. A binding contract is formed only when the items have been dispatched.

3. Prices and Expenses

You are invoiced at the prices and the currency indicated on the Service. The price charged for a product will be the price in effect at the time the order is placed.

All prices are inclusive of the applicable taxes.

The prices are not inclusive of delivery costs and other expenses, such as customs. Such other expenses are indicated separately and/or may be charged by local customs authorities.

We may change prices at any time without notice. Price increases will only apply to orders placed after such changes.

4. Payment options and delivery 

The payment may be made by one of the following payment methods, available through our external payment services provider –Stripe: Visa, Mastercard, American Express, Discover, Diner's Club, JCB, Union Pay, and Apple Pay.

The order will be shipped once your payment is received by us.

5. Delivery

The order will be shipped once your payment is received by us in accordance with the common delivery times which depend on the selected delivery location.

The products are delivered at the address communicated at the time of ordering. You are responsible for the accuracy of the information provided when ordering. In case of mistake in the addressee’s contact details (in particular surname, first name, street name and number, postal code, city name, telephone number or e-mail address), we shall in no event be held liable for the impossibility to deliver the order.

The delivery is made by postal service, a private carrier or another means of delivery.

We are not responsible for delays caused by our logistic partners’ delivery disruptions or for changes in delivery or storage times.

6. Right to withdrawal

Consumers within the meaning of Slovenian consumer protection law have a right to withdraw from the sales contract. The right to withdrawal does not apply to customers who are undertakings or are acting for purposes which are part of their trade, business, craft or profession.

6.1. Scope of right to withdrawal

The consumer has a right to withdraw from the purchase contract within 14 days without giving any reason, save from certain exceptions such as supply of goods made to the consumer’s specifications or clearly personalised.

The withdrawal period shall expire in 14 days from the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the purchased goods or in the case of multiple goods ordered by the consumer in one order and delivered separately, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last good.

6.2. How to exercise right to withdrawal?

To exercise the right of withdrawal, the consumer must inform us of the decision to withdraw from the purchase contract by either (i) an unequivocal statement (e.g. a letter sent by post or email or (ii) use the withdrawal form below.

To meet the withdrawal deadline, it is sufficient if the customer sends the withdrawal notice before the withdrawal period has expired.

Following the withdrawal notice, the consumer shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which she / he has provided the withdrawal notice to us. 

The consumer shall only bear the direct cost of returning the goods, unless we specifically agree otherwise in writing.

6.3. Effects of withdrawal and limitations

If the consumer withdraws from the purchase contract, we shall reimburse the consumer all payments received from her / him, including the costs of delivery (with the exception of the supplementary costs resulting from the consumer’s express choice for a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about the customer’s decision to withdraw from this contract. 

We will carry out such reimbursement using the same means of payment as the consumer used for the initial transaction, unless the consumer has expressly agreed otherwise and provided that the consumer does not incur any fees as a result of such reimbursement. 

We may at our discretion withhold the reimbursement until we have received the goods back.

6.4. Consumer’s liability

The consumer shall only be liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

6.5. Model withdrawal form 

(complete and return this form only if you wish to withdraw from the contract via post or email)

To Twenty Five Seven, prodaja in storitve, d.o.o., Vilharjeva cesta 44, 1000 Ljubljana / email: info@timemachinewatchwinders.com

I/We                    hereby give notice that I/We withdraw from my/our contract of sale of the following goods                       ,
Ordered on                        / received on                       ,
Name of consumer(s): 
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper)

7. Intellectual property

The products are protected by intellectual property rights held by us or our licensors. With purchase of the product the customer obtains a license to use the product for personal purposes only, without the right to distribute, reproduce or make derivate works.

8. Warranty

Without prejudice to the legal guarantees deriving from product conformity, you also benefit from our commercial guarantee that applies in accordance with the terms and conditions of the guarantee card sent with the product. Such guarantee card does not cover the damages resulting from an incorrect handling of the product and, in general, an improper, inappropriate or unreasonable use of the products.

This guarantee becomes automatically invalid if the serial number of the product, as engraved or labelled thereon, has been removed, erased or otherwise tampered with.

9. Liablity

We shall perform our obligations under these T&C of Sale with due care.

To the extent permitted by applicable law, we as well as our representatives, employees and agents shall not be liable for any indirect, consequential, punitive, special or incidental or other damages resulting from, arising out of or in connection with these T&C of Sale and use of products. In any case, we are responsible only for losses that are a foreseeable at the time of conclusion of these T&C of Sale.

We shall not be held liable in case of non-performance of the contract due to an unforeseeable event beyond our control, disturbance or full or partial strike, in particular of the transport and/or communication services, fire, flood, epidemic.

10. Misclaneous

Entire Agreement. Deviating from the general terms and conditions shall only be valid if the parties agreed on them. We will not be bound by any deviations unless we, in our response, expressly acknowledge such deviations.

Governing law. These T&C of Sale are governed by the laws of Republic of Slovenia, with exclusion of the United Nations Convention on Contracts for the International Sale of Goods, and excluding the conflict of law provisions, and unless explicitly provided otherwise by prevailing applicable laws. 

Venue. All disputes arising out of or relating to these T&C of Sale shall be submitted to the exclusive jurisdiction of courts in Ljubljana, Slovenia, unless the jurisdiction of the courts of your place of residence is envisaged under mandatory applicable laws.

Severability. If any provision of these T&C of Sale is held to be invalid or unenforceable, then the invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions shall be enforced.

Consumer dispute resolution. For the purpose of alternative dispute resolution for disputes involving consumers, the European Commission has established a platform for online dispute resolution (ODR). The ODR Platform can be found here: http://ec.europa.eu/consumers/odr/.

11. Amendments of T&C and the service

We reserve the right to at any time, and for any reason, amend these T&C of Sale. Such amended T&C of Sale will apply upon posting. The applicable T&C of Sale are those in force at the time of placing an order.

The current version of these T&C of Sale are at any time accessible here.

12. Contact Us

If you have any questions about these T&C of Sale, please contact us.

Last updated: 10 October 2022, v1.0
Applicable from: 10 October 2022